Privacy Policy
Effective Date: May 21, 2025 Last Updated: May 21, 2025
Speed Post Live is an independent tracking service and is not affiliated with, endorsed by, or operated by India Post or the Department of Posts, Government of India.
1. Who We Are
Speed Post Live ("we", "us", or "our") operates the website trackmyspeedpost.com and any associated mobile applications or services (collectively, the "Service"). We provide a free tool for tracking India Post Speed Post consignments.
For questions about this policy, contact us at: [email protected]
2. Information We Collect
2.1 Information You Provide
- Tracking numbers you enter to search for consignment status
- Email address, if you register for an account or subscribe to tracking notifications
- Name, if you choose to create a profile
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Usage data — pages visited, search queries, time spent, referring URLs
- Device information — browser type, operating system, screen resolution
- IP address — used to infer approximate geographic location (country/city level only)
- Cookies and local storage — to remember your recent tracking numbers and preferences
2.3 Tracking Number Data
Consignment numbers you enter are used solely to fetch status from India Post's public tracking system. We may cache status results to reduce repeated lookups and improve performance.
3. How We Use Your Information
We use the information we collect to:
- Provide consignment tracking results
- Send email notifications about status changes (if you subscribed)
- Improve the performance, reliability, and user experience of our Service
- Analyse aggregate usage trends (no individual profiling)
- Detect and prevent abuse, fraud, or violations of these terms
- Respond to your support requests
We do not sell, rent, or trade your personal information to third parties.
4. Cookies
We use cookies and similar technologies for:
| Purpose | Examples |
|---|---|
| Essential functionality | Remembering your last tracking number, dark/light mode preference |
| Analytics | Understanding aggregate usage patterns (Google Analytics) |
| Performance | Caching tracking results to reduce load times |
You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.
5. Third-Party Services
We may use the following third-party services that have their own privacy policies:
- Google Analytics — website usage analytics
- Firebase / Google Cloud — infrastructure and notifications
- WhatsApp Business API — if you opt in to WhatsApp tracking updates
We are not responsible for the privacy practices of these third parties.
6. Data Retention
- Tracking queries are retained for up to 90 days for caching purposes
- Account data is retained as long as your account is active
- Email subscriptions are retained until you unsubscribe
- You may request deletion of your data at any time (see Section 9)
7. Data Security
We implement industry-standard security measures including HTTPS encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
8. Children's Privacy
Our Service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and associated data
- Withdraw consent for email notifications at any time (via the unsubscribe link in any notification email)
- Object to processing of your personal data
To exercise any of these rights, email us at [email protected].
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact Us
Speed Post Live Email: [email protected] Website: https://trackmyspeedpost.com