Frequently Asked Questions
Answers to the most common questions about tracking India Post parcels on Track My Speed Post.
Frequently Asked Questions
Track My Speed Post (trackmyspeedpost.com) is a free, independent platform for tracking India Post consignments. Simply enter your tracking number and the site fetches the latest scan data directly from India Post systems, displaying it in a clear, timeline format — no login required.
Go to the home page, type or paste your 13-character tracking number (e.g., EK123456789IN) into the search box, and tap Track Now. The complete scan history, current location, and latest delivery status will appear instantly.
Your tracking number is printed on the receipt issued at the time of booking at the post office. If you are waiting for a parcel, ask the sender to share the number. For PAN cards and passports, it is sent via SMS from NSDL/UTIITSL or Passport Seva Kendra.
Here is a plain-language guide to common India Post scan events:
• Item Booked — The parcel has been accepted at the booking post office
• Item Bagged / Dispatched — The parcel has left the booking office
• Item Received at Hub — Arrived at an intermediate sorting facility
• Out for Delivery — The postman is on the way to your address
• Item Delivered — Successfully handed to the recipient
Delivery typically takes 1–3 working days between metro cities and 3–6 days for smaller towns or semi-urban areas. EMS international shipments usually take 7–14 days depending on customs clearance at the destination country.
"Item Not Found" generally means the consignment number has not yet been scanned into India Post's tracking system. This is common within the first 24–48 hours after booking. Wait and check again. If the status remains unchanged beyond 48 hours, contact the booking post office with your receipt.
Yes. Create a free account on Track My Speed Post to save and manage multiple tracking numbers in a single dashboard. You will also receive automatic status notifications for each consignment, so you don't need to check manually.
Yes, completely. Basic tracking — including full scan history and timeline — is always free. Premium features such as WhatsApp and email notifications are included with a free account. No credit card is required.
Sign up for a free account, add your tracking number to your dashboard, and enable WhatsApp or email alerts. You'll receive a notification the moment any new scan event is recorded for your consignment — no manual refreshing needed.
Tracking updates only appear when the parcel is physically scanned at a facility. If there is no update for more than 3 days, contact the booking post office with your consignment number. You can also raise an online complaint at the India Post CRM portal (pgportal.gov.in) or call the helpline at 1800-11-2011.
Yes. Track My Speed Post supports tracking for EMS (Express Mail Service) international parcels booked through India Post. Use the EMS tracking number from your booking receipt — it typically begins with EE or EM and ends with a two-letter country code.
No. Track My Speed Post is an independent, third-party service and is not affiliated with, endorsed by, or officially connected to India Post or the Department of Posts, Government of India. We use publicly available tracking data to power this service.
Still Have a Question?
Contact India Post
For official India Post support, complaints, and detailed shipment queries, use these channels:
- Helpline: 1800-11-2011 (toll-free)
- Official portal: indiapost.gov.in
- Walk into any post office with your booking receipt
Track a Consignment
Get instant scan-by-scan status for any India Post parcel — free and no login needed.
Track Now